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BookLetters is a rapidly growing Internet marketing company serving libraries
nationwide. We are the industry leader in providing robust content integrated with cutting-edge marketing tools.
BookSite provides independent and college bookstores with turn-key e-commerce systems.
Offices are located at 4041 North High, Suite 401
in Clintonville. Convenient Bus service is available for
those who don’t drive and abundant free parking
for those who do.
Benefits
 Health Insurance
Life
Insurance
Disability
Benefits
Paid
Vacations
Company
contribution IRA Plan
Work Environment
Team
Environment
Professional
Colleagues
Professional
Clientele
Modern
spacious office in pleasant Clintonville
Career Opportunity
Learn
from the Best
High
Growth Industry
Cutting
Edge Technology Applications
Serving
Stable, Reliable Markets
Join
the BookLetters Team
Please,
send resumes to:
jobs@bookletters.com
or call Dave Miller at 614-232-9006.
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The bookstore division of BookSite provides e-commerce and e-marketing
service to one hundred prominent independent bookstores nationwide. The
responsibility of the Manager- Bookstore Operations, as the primary contact
for those clients, is to assist in promptly resolving operations issues when
they arise avoiding any disruption of services to their customers.
As the sole company representative to booksellers, this position will be
responsible for administration of accounts and user communications, in a
manner that promotes our image as the premier provider of online bookstore
services. The Manager will represent client needs and suggestions as part
of the new product development team. Addressing new business arising from
client referrals, training client personnel, and assisting clients with
content transfer needs, are related responsibilities.
The candidate must have two years of administrative and customer support
experience, a college graduate, and experience with Microsoft Word,
Microsoft Excel, and html. Familiarity with social networking, blogs, and
content management systems is a plus.
This is an ideal position for a well organized individual that enjoys being
their own boss, helping implement new technology, and interacting with
interesting professionals who are the best in their business.
RESPONSIBILITIES:
-- Perform “Help Desk” support for booksellers
-- Participate as new product development team member
-- Assist customer in data transfer tasks when necessary
-- Oversee project scheduling
-- Monitor database integrity standards
-- Demonstrate BookSite’s bookstore tools to prospective clients
-- Train existing clients on new bookstore applications
-- Oversee the immediate resolution of systems problems when reported by
clients
-- Maintain bookseller user blog
-- Publish the monthly user newsletter
-- Research and report on new web applications being used by others
-- Perform monthly invoicing
We are looking for a dynamic, friendly person who enjoys
a fast paced work environment, is interested in the library industry, and a recent College graduate. The ideal candidate
will have excellent interpersonal and presentation skills,
as well as effective telephone and writing skills. Basic understanding of html, office, excel, and social networking is a plus.
We are looking for a dynamic, friendly person who enjoys
a fast paced work environment, is interested in the library industry, and a recent College graduate. The ideal candidate
will have excellent interpersonal and presentation skills,
as well as effective telephone and writing skills. Basic understanding of html and social networking is a plus.
RESPONSIBILITIES:
-- Provide support
to sales representatives
-- Field and respond to customer question
-- Maintain customer support blogs
-- Edit and publish marketing newsletters
--
Oversee the distribution of articles to blogs and Content
Management Systems
We are looking for an individual who loves technology not for its own sake but for how it can help others accomplish their own goals. This position is ideal for the technically oriented individual who enjoys interacting as a part of a team oriented to full customer service. Qualified candidates will participate in the conversion of the BookLetters platform to a new Web 2.0/RIA based platform. Knowledge in SQL, php and JavaScript are required. Knowledge in Groovy or Python are desirable. The ability to effectively communicate technical information to non-technical parties is essential.
RESPONSIBILITIES:
-- Convert existing web applications to new platform
-- Assist existing customers in implementing converted applications once completed
-- Participate in testing and feasibility evaluations of other new projects
-- Assist new customers in establishing data interfaces during program start-up
-- Oversee the transfer of data between multiple content sources, our servers and our library customers
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